ACCESS STATEMENT FOR DETMORE HOUSE

 

INTRODUCTION
Detmore House is a 5-star boutique style Bed & Breakfast and has been the home of Hugh & Gill for over 20 years. The property dates from 1547, the main section being 1840 with an addition of a contemporary extension/refurbishment in 2008. Situated down a long private drive off the main A40 in the area of Charlton Kings, approximately 3 miles from the town centre.

 

PRE-ARRIVAL
If using Sat Nav/GPS we recommend inputting Detmore Close. Specifically our driveway is off Detmore Close, before the very first house. There is ample of private parking.
There is a general store a few minute walk away and a chemist, doctor surgery, gift shop, small super market, flower shop, gift shop, hairdresser, cafe and Pub all within a mile.
The Cheltenham Spa Railway Station is approximately 15 minutes away by car. Taxis are available.
We have a website with photographs of each guest room, all of which are on the first floor.
We offer free wifi. We are not licensed to serve alcohol, although are happy to chill guests own.
We can be contacted via the telephone or email. (detailed below)

 

ARRIVAL & PARKING
Check in is between 4.00 – 6.30 check in outside of these times are by prior arrangement to ensure someone is available to welcome you. Parking is on the tarmac drive circle in front of the main entrance, keeping to the left side, to allow other cars to pass. We offer assistance with light bags, however we are unable to help with heavy suitcases.

 

MAIN ENTRANCE, RECEPTION & TICKETING AREA
Entrance is into the guest dining hall. Guest area greeted at a pre-arranged time.
Guests are escorted to rooms and facilities explained.
Corridors have emergency lighting in case of power failure.
There are 21 stairs with handrail to the first floor where all 4 bedrooms are located.
The main front door is kept locked at all time for guest security. Keys to the front door and bedroom door are issued on arrival. We do not have 24 hour reception.

 

PUBLIC AREAS HALL,STAIRS,CORRIDORS ETC
Carpeting is fitted to the dining hall stairs and landing and all bedrooms with vinyl tiles fitted to the en-suite bathrooms

 

PUBLIC AREAS - SITTING ROOM-LOUNGES-LOBBIES
Access to the drawing room is through a standard size door.
The drawing room is carpeted. With several sofas and armchairs, side tables, coffee table, baby grand piano, book shelves with books and games . Guests are welcome to use the drawing room at any time of the day.

 

DINING HALL
Breakfast is served in the dining hall on the ground floor. Breakfast is served from one large antique mahogany table. There are chairs without arms which can be moved. We do not play background music in any of the guest areas. Vegetarian and gluten free are catered for. We are strictly non smoking premises.
Breakfast is included in the price of stay and a menu is presented on arrival.

 

BEDROOMS & SLEEPING AREA
All 4 bedrooms en-suite are on the first floor, with secure lockable doors.
High quality carpeting and furnishings.
Super king size beds or 3’ single beds in the Maple room.
Television/freeview/dvd with remote control.
Free wi-fi access.
Iron and ironing board & Tea making facilities.
Oak Room Separate shower and bath.
Beech Room Shower over bath Walnut Room Shower over bath Maple Room Corner shower cubicle door width 81cm Heated towel rails.
Floor covering is Karndean tiles.

 

GROUNDS AND GARDEN
Guest are free to walk and sit in the garden.
Guest are requested not to enter the paddock when horses present.
Caution to be taken with children in the area of the pond.

 

ADDIONAL INFORMATION
There are fire extinguishers on landings, drawing room and dining hall. In the event of a fire the fire alarm will sound. Please leave the exit by the front door. If you do not have your key, there is a front door key on a chain to the left of the door and a key on a shelf to the right of the door. Travel cot and high chair available. We are happy to refrigerate any medication.
Please ask for any assistance, with regards to information, ordering a taxi, booking a restaurant, supplying fresh milk etc. We will always try and accommodate where possible, so please do ask.

 

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